{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is AI Operating Map?","acceptedAnswer":{"@type":"Answer","text":"AI Operating Map is a platform that tracks every AI tool, workflow and agent your organisation uses, and ties each one to the person and role accountable for it. It covers six domains: People & Roles, Processes & Workflows, Data & Knowledge, Tools & Agents, Governance Risk & Security, and Outcomes & Value."}},{"@type":"Question","name":"Why does my organisation need to track AI deployments at all?","acceptedAnswer":{"@type":"Answer","text":"Most organisations already have AI tools and agents running in production, adopted by individual teams without a central record. If you can't say which AI systems are live, who approved them and what they're allowed to do, you can't answer a board, a regulator or a customer when they ask, and you find out about problems after they happen instead of before."}},{"@type":"Question","name":"What happens if I don't track AI usage across my org?","acceptedAnswer":{"@type":"Answer","text":"Nothing happens immediately, which is exactly the problem. AI tools get adopted team by team with no central visibility, until an incident, an audit or a customer question forces someone to reconstruct the picture from memory and Slack history. Tracking deployments as they happen is far cheaper than reconstructing them after the fact."}},{"@type":"Question","name":"Who is AI Operating Map for?","acceptedAnswer":{"@type":"Answer","text":"Leaders and teams who are accountable for how AI gets used in their organisation: operations and technology leaders, risk and compliance teams, and founders or executives who need to answer for AI decisions to a board, investor or regulator."}},{"@type":"Question","name":"What are the six domains AI Operating Map covers?","acceptedAnswer":{"@type":"Answer","text":"People & Roles (who owns the work), Processes & Workflows (how the work moves), Data & Knowledge (what AI can use), Tools & Agents (what performs the work), Governance Risk & Security (how the work stays controlled), and Outcomes & Value (what the work achieves). These are the same six segments in the AI Operating Map mark."}},{"@type":"Question","name":"What does \"Govern, Enable, Measure\" mean?","acceptedAnswer":{"@type":"Answer","text":"It's the operating model behind the six domains: govern the risk and control side of AI deployment, enable teams to actually ship AI-powered work, and measure what it's costing and delivering. Most organisations lean hard on one of the three and neglect the other two; AI Operating Map is built to hold all three together."}},{"@type":"Question","name":"Why can't I just use a spreadsheet to track this?","acceptedAnswer":{"@type":"Answer","text":"You can start with one, and most organisations do. Spreadsheets break down because there's no enforced link between a tool, the workflow it's used in, the agent built on it and the person accountable, so the moment someone renames a tab or a row goes stale, the record stops being trustworthy. Nobody gets a notification when an approval is overdue, and a spreadsheet has no way to hand an auditor a live, read-only view."}},{"@type":"Question","name":"Why not use Notion, Confluence or a wiki instead?","acceptedAnswer":{"@type":"Answer","text":"Wikis are good at storing a policy document. They're not built to track state, meaning approvals, ownership and status, in a way that stays current without someone manually editing the page. AI Operating Map is structured around records that link to each other (a tool links to its workflows, which link to their owners), not free-text pages that drift out of date."}},{"@type":"Question","name":"Why not build this in Airtable or a database myself?","acceptedAnswer":{"@type":"Answer","text":"You could, and it would take real engineering time to build the six-domain structure, the approval trail, the decisions register, the read-only sharing links and the ongoing maintenance that comes with any internal tool. AI Operating Map is that structure already built, informed by what Techshin Partners has seen work across real client engagements."}},{"@type":"Question","name":"We already have a GRC platform. Why do we need this too?","acceptedAnswer":{"@type":"Answer","text":"Most GRC platforms are built around compliance frameworks and audits, not around the day-to-day question of which AI agent a specific team just shipped. AI Operating Map is narrower and more operational: it's where AI deployments get tracked as they happen, which can feed into a broader GRC or compliance process rather than replace it."}},{"@type":"Question","name":"Isn't this just another dashboard nobody will update?","acceptedAnswer":{"@type":"Answer","text":"That risk is real for any system that isn't part of how work already gets approved. AI Operating Map is built around the approval and sign-off step itself, so entering the record is part of getting an agent approved, not a separate reporting task someone does afterwards if they remember."}},{"@type":"Question","name":"Is AI Operating Map connected to my billing or AI usage systems?","acceptedAnswer":{"@type":"Answer","text":"No. AI Operating Map is self-reported: your team enters and maintains the information it holds. It is not connected to your billing, HR, identity or other business systems unless you separately configure an integration. This is a deliberate choice, not a current limitation, so you always know exactly what data the platform can see."}},{"@type":"Question","name":"Does AI Operating Map require integrations with my existing tools?","acceptedAnswer":{"@type":"Answer","text":"No integrations are required, ever. You can start tracking your AI deployments on day one without connecting anything else."}},{"@type":"Question","name":"Who enters the information into AI Operating Map?","acceptedAnswer":{"@type":"Answer","text":"Your own team. Whoever owns a tool, workflow or agent is generally the person who records and updates it, the same way they'd already be expected to know what they're responsible for."}},{"@type":"Question","name":"What's the difference between a tool, a workflow and an agent in AI Operating Map?","acceptedAnswer":{"@type":"Answer","text":"A tool is the underlying AI product or API in use, such as an LLM provider or a transcription service. A workflow is a repeatable process built using one or more tools, tracked from idea through pilot to live. An agent is a specific automated system built on a tool, with its own owner and approval record."}},{"@type":"Question","name":"What is the decisions register?","acceptedAnswer":{"@type":"Answer","text":"It's the automatic record created every time an agent or workflow is approved: what was approved, by whom, and when. It exists so that when someone asks how a specific AI decision was made, there's a record to point to instead of a memory to rely on."}},{"@type":"Question","name":"Can I share governance status with an auditor or board member who doesn't have an account?","acceptedAnswer":{"@type":"Answer","text":"Yes. AI Operating Map generates shareable, read-only links to a live view of your governance chart, so an auditor or board member can see current status without logging in or being added as a user."}},{"@type":"Question","name":"How many people at my organisation can use it?","acceptedAnswer":{"@type":"Answer","text":"Ongoing Organisation Access includes unlimited internal users and contractors for one legal organisation and its primary workspace. There's no per-seat pricing to manage."}},{"@type":"Question","name":"Can I use AI Operating Map for more than one organisation or subsidiary?","acceptedAnswer":{"@type":"Answer","text":"Ongoing Organisation Access covers one legal organisation and one primary workspace. Additional organisations, subsidiaries or separate workspaces are priced separately."}},{"@type":"Question","name":"How much does AI Operating Map cost?","acceptedAnswer":{"@type":"Answer","text":"Ongoing Organisation Access is AUD $1,495 once, plus GST, for one organisation with unlimited internal users. Full details are on the pricing page."}},{"@type":"Question","name":"Is there an annual fee?","acceptedAnswer":{"@type":"Answer","text":"No annual platform fee applies to the included workspace and standard features. It's a one-off payment, not a subscription that renews."}},{"@type":"Question","name":"What's included in Ongoing Organisation Access?","acceptedAnswer":{"@type":"Answer","text":"One legal organisation and primary workspace, unlimited internal users and contractors, the six-domain operating map, GEM guidance, core playbooks and templates, registers, reminders and progress tracking, and standard platform and content updates."}},{"@type":"Question","name":"What's not included?","acceptedAnswer":{"@type":"Answer","text":"Advisory services, integrations and usage-based features are available separately. New premium products and substantial new capabilities aren't included unless expressly stated. Additional organisations, subsidiaries or separate workspaces are priced separately."}},{"@type":"Question","name":"What if I want Techshin Partners to help set it up?","acceptedAnswer":{"@type":"Answer","text":"Techshin Partners offers fixed-scope onboarding engagements (delivered over 6 weeks or 3 days on-site, both including 30 days of implementation support) and an ongoing month-to-month AI Operating Review for continued advisory. Ongoing Organisation Access is included as part of any engagement. See the pricing page for current rates."}},{"@type":"Question","name":"What happens if the service is discontinued?","acceptedAnswer":{"@type":"Answer","text":"If AI Operating Map is ever discontinued, customers will be given at least 90 days' notice and an export of their data will be made available before the service ends."}},{"@type":"Question","name":"Where is my data stored and who can see it?","acceptedAnswer":{"@type":"Answer","text":"Your organisation's data belongs to your organisation. It's used only to provide the platform to you, as set out in the Privacy Policy, and isn't sold or shared with third parties beyond the service providers needed to run the platform."}},{"@type":"Question","name":"Does self-reported mean the data isn't accurate?","acceptedAnswer":{"@type":"Answer","text":"Self-reported means your team controls what's entered, the same way a company's org chart or asset register is self-reported. The accuracy of any register depends on your team keeping it current; AI Operating Map is built to make that easy to maintain rather than a burden, with reminders and a clear approval trail."}},{"@type":"Question","name":"Is AI Operating Map itself an AI tool? Does it use AI on our data?","acceptedAnswer":{"@type":"Answer","text":"AI Operating Map is a system of record for tracking AI deployments. It's built to be a reliable, boring register, not another AI system making decisions about your data."}},{"@type":"Question","name":"Is AI Operating Map available yet?","acceptedAnswer":{"@type":"Answer","text":"Self-serve access is not yet open while the platform is finished. You can register your interest to be notified at launch, or talk to Techshin Partners now about an onboarding engagement, which includes Ongoing Organisation Access."}},{"@type":"Question","name":"How long does it take to set up?","acceptedAnswer":{"@type":"Answer","text":"Self-serve setup is designed to take minutes, not weeks. If you want help mapping your org's tools, workflows and agents from scratch, the Techshin Partners onboarding engagements deliver a complete first map in either 6 weeks or 3 days on-site."}},{"@type":"Question","name":"Do I need IT involved to set this up?","acceptedAnswer":{"@type":"Answer","text":"No. AI Operating Map requires no integrations, so there's nothing for IT to provision or connect. Any team can start tracking their own tools, workflows and agents directly."}}]}