AI Operating Map
Privacy Policy
Overview
AI Operating Map (operated by MOHO & Cave Pty Ltd, ABN 27 657 476 563, trading as AI Operating Map) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Where we interact with individuals located in the European Economic Area (EEA) or United Kingdom, we also comply with the General Data Protection Regulation (GDPR) to the extent applicable.
Information we collect
We collect personal information including your name, email address, phone number, company name, and job title when you enquire, subscribe to our communications, or purchase or use the platform.
If your organisation uses the AI Operating Map platform, we also hold account and organisation data, including user accounts you invite, and the operating map content your team enters, such as roles, approvals, and register entries. This platform content is self-reported by your team; we do not connect to or pull data from your billing, HR, identity, or other business systems unless you separately configure an integration we offer.
We also collect standard website usage data through cookies and analytics tools, including your IP address, browser type, pages visited, and time spent on the site, to improve your experience and understand how our website is used.
How we use your information
We use your personal information to respond to enquiries, provide and maintain the platform and advisory services, send communications you have opted into, improve our website and services, and comply with legal obligations. We will not use your personal information for purposes other than those outlined in this policy without your consent.
How we store and protect your information
We take reasonable steps to protect your personal information and your organisation's platform content from misuse, interference, loss, and unauthorised access, modification, or disclosure, using industry standard practices.
We retain your personal information and platform content for as long as your organisation has active access, or as necessary to fulfil the purposes for which it was collected, or as required by law. If your access ends, we will make an export of your platform content available to you as set out in our Terms of Service.
Sharing your information
We do not sell your personal information or your platform content to third parties. We may share information with trusted service providers who assist in operating our website and platform (such as hosting, email, and analytics providers), bound by confidentiality obligations. We may also disclose information where required by law, regulation, or court order.
Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on the site.
Third party links
Our website and platform may contain links to third party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Your rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to legal and contractual obligations, including your organisation's platform content), opt out of marketing communications at any time, and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.
If you are located in the EEA or UK, you may also have additional rights under the GDPR, including the right to data portability and the right to restrict processing.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact
If you have questions about this privacy policy or wish to exercise your rights, please contact us.